1. AUTHORIZATION CODE – a unique code that will be provided prior to initial log-in that will serve as the key in getting access to the Site

2. CANCELLED TRANSACTION –uncompleted payment transaction resulting from the User’s decision not to proceed with the payment process. A transaction may be cancelled at any time prior to the User clicking the “pay” button.

3. CREDIT CARD– payment card issued to the USER by the ISSUING BANK which may be used for online payment transactions

4. DRAFT TRANSACTION –prior to being redirected to the payment gateway, the User may choose not to complete the payment transaction and instead, save the payment advice created for completion at a later time.

5. FAILED TRANSACTION – unsuccessful payment transaction resulting either from incorrect card details and/or for insufficient credit card balance to cover the payment to be made

6. HISTORY OF PAYMENT TRANSACTION – a detailed report of payment transactions such as Draft, Failed, Successful and Cancelled

7. ISSUING BANK – the institution which owns the credit card used by the USER in making payments using the Site.

8. PASSWORD - the User's security code when using the Service

9. PAYMENT ADVICE– details of payment provided by the User through the Site for a payment to be processed, including, but not limited to, account number and amount to be paid

1. The Service is available only to Subscribers of PLDT who have agreed to use the Sitethrough a User/Users by properly registering a username and password consistent with these Terms and Conditions. The Site allows Users to access their bills online and settle these bills via the use of a valid Credit Card

2. By accessing the Site, You warrant that You are authorized to access the Site on behalf of the Subscriber and You agree that the Site is made available for the Subscriber’s non-commercial use only. Unless You have PLDT’s prior written consent, You are not permitted to copy, make available to the public, download, store (in any medium), show in public, adapt or change in any way the material (or any part of it) contained on this Site for any purpose whatsoever.

3. You agree to use the Site only for purposes that are permitted by (a) these Terms and Conditions, and (b) any applicable laws, regulations, or generally accepted practices or guidelines in the Philippines. Without limitation to any matter set out in these Terms and Conditions, You must not use this Site to:

   1. Commit or encourage unlawful acts or in breach of these terms of use;

   2. Misrepresent Your identity;

   3. Hack or attempt to hack, any part of the Site or any system used to run it;

   4. Store personal data derived from the Site;

   5. Technically harm the Site or its systems, including, without limitation, computer viruses or malicious software or harmful data;

   6. Provide any information that is inaccurate or is in breach of any laws or regulations. Where information provided by You in registering and/or accessing the Site is inaccurate or does not agree with PLDT’s records, Your payment may not be credited to the Subscriber’s account.

4. You agree not to access (or attempt to access) the Site by any means other than through the interface that is provided by PLDT, unless You have been specifically allowed to do so in a separate agreement with PLDT. You specifically agree not to access (or attempt to access) the Site through any automated means (including use of scripts, crawlers or similar technologies from time to time).

5. You agree that You will not engage in any activity that interferes with or disrupts the Site (or the servers and networks which are connected to the Site). You agree that you will not use the Site in a way that interferes or disrupts any servers, networks, or websites operated by PLDT or any third party.

6. PLDT does not warrant that the Service will be uninterrupted or error-free. It may also have inaccuracies or typographical errors. PLDT may make improvements and/or changes in the Service at any time.

1. Upon registration, You will be required to provide information about yourself, or the Subscriber you represent such as the company name, corporate address, installation address, contact numbers, email address, credit card details, and PLDT account number/s. You agree that any such information You provide to PLDT will always be accurate, correct, and up to date.The information You provide uponregistration will be used primarily for the Services and will be used to respond to any inquiries and keep you updated about news and information relevant to the Subscriber’s account/s. If You are interested, and with Your online consent, this will be used to provide You with information for future offers of PLDT products and services. PLDT will not share or sell your and the Subscriber’s information to any third party for marketing purposes without your prior consent

2. You guarantee that the information You will provide to PLDT through the Site shall be (a) true, accurate, current, and complete and (b) shall be maintained and promptly updated to keep it true, accurate, current, and complete. If You provide any information that is, or that PLDT has reasonable grounds to suspect is, untrue, inaccurate, not current or incomplete, PLDT may, without notice, suspend or terminate your access to the Site and refuse any and all current or future use of the Site (or any portion thereof).

3. In creating your unique Username and Password combination, please select a password that would not be obvious to someone trying to guess your password and change it regularly as an added precaution. You are entirely responsible for maintaining the confidentiality of Your Username and Password and You will be solely responsible for all activities that are performed using your username and password.Any transaction effected using Your Username and Password shall be conclusively presumed to be authorized by You.

4. You agree to immediately notify PLDT of any unauthorized use of your User account or any other breach of security. Without limiting any rights which PLDT may otherwise have, PLDT reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the Site and Your User account, including without limitation, terminating your User account, changing Your password, or requesting additional information to authorize transactions using your User account. Notwithstanding the above, PLDT may rely on the authority of anyone accessing Your User account or using Your password and in no event and under no circumstances shall PLDT be held liable to You for any liabilities or damages resulting from or arising out of (i) any action or inaction of PLDT under this provision, (ii) any compromise of confidentiality of Your User account or password, and (iii) any unauthorized access to Your User account or use of your password. You may not use anyone else’s account at any time, without the permission of the account holder.

5. Payments using the Services are made through a secure third party website and all payment details which are entered through this Site are encrypted when Youenter them. However, You acknowledge and agree that internet transmissions cannot be guaranteed to be entirely secure or private and any information provided by You, including credit card information, may be read and/or intercepted by an unauthorized party. PLDT shall have no liability for the interception and/or hacking of any data or other unauthorized access to information provided by You for the purposes of the Services.

6. You agree to properly log out from the Site at the end of each session. PLDT shall not be liable for any loss or damage arising from your failure to comply with this condition.

1. You may use the Service to view, download, and print the Subscriber’smonthly statement of account as soon as the same becomes available online. PLDT may, at its sole option, continue the regular delivery of the Statement of Account during which time the Statement of Account delivered by PLDT shall prevail in case of billing discrepancy.

2. The Statement of Account which You may download and print from the Site does not contain a payment stub and therefore may not be used to make over the counter payments or payment via Quick Pay Machines located in PLDT Sales and Service Centers. Please approach a Customer Service Representative to be issued a quick pay slip which You may use to settle the Subscriber’s account/s.

3. You understand and agree that You have no recourse against PLDT and its acquirer regarding any complaints or disputes relating to payments made by You using the Service. In the event that (1) your payment is not credited to the Subscriber’s account, (2) You are charged multiple times for the same payment transaction, or (3) You experience a situation analogous to the foregoing, You shall course Your dispute with Your Issuing Bank by submitting a written request for a reversal of the transaction. In the event the Issuing Bank finds the disputed transaction to be eligible for a chargeback, the Issuing Back shall coordinate with PLDT’s acquirer to initiate the chargeback process.

4. You have the right to dispute the charges appearing on the monthly Statement of Account following the applicable provisions on dispute appearing on the terms and conditions of the PLDT product availed of, unless PLDT and the Subscriber have agreed in writing to a different dispute process. Notwithstanding said dispute, the Subscriber may still choose to pay its outstanding bills using the Service.

1. You may use the Service to pay your bills online by creating a Payment Advice and charging the bill to a valid Credit Card.

2. It shall be Your responsibility to verify that all transaction information, credit card information, and other details are completely filled out and correct.

3. You understand and agree that You have no recourse against PLDT and its acquirer regarding any complaints or disputes relating to payments made by You using the Service. In the event that (1) your payment is not credited to the Subscriber’s account, (2) You are charged multiple times for the same payment transaction, or (3) You experience a situation analogous to the foregoing, You shall course Your dispute with Your Issuing Bank by submitting a written request for a reversal of the transaction. In the event the Issuing Bank finds the disputed transaction to be eligible for a chargeback, the Issuing Back shall coordinate with PLDT’s acquirer to initiate the chargeback process.

4. You may view Your payment transaction reports for the past six (6) months and said reports shall include all transactions, including Failed and Cancelled transactions.

5. All payments made using the Site are subject to the following conditions:

   1. You warrant that in using the Site, You are authorized to use the credit card for the payment or payments you are making.

   2. Payment transactions are subject for processing and eventual application of payment by PLDT. Valid and successful payment transactions made using the Site will be posted to Your account on the next banking day, although due to circumstances beyond PLDT’s control, posting may take longer.

   3. PLDT cannot accept liability for a payment not being credited to the correct account due to You providing an incorrect account number or other incorrect details whether personal or otherwise.

   4. PLDT cannot accept liability for a payment not being credited where payment is refused or declined by the Issuing Bank for any reason.

   5. If the Issuing Bank declines payment, PLDT is under no obligation to bring this fact to Your attention. It is Your responsibility to check with the Issuing Bank that payment has been deducted from your account.

6. PLDT shall have the right to refuse to credit invalid, cancelled, or anomalous credit card payment transactions.

7. The Official Receipt for payments made online will be printed on the last page of the following month’s Statement of Account.

To the maximum extent permitted by law, You agree to defend, indemnify and hold harmless PLDT, its subsidiaries and affiliates and their respective directors, officers, employees and agents from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorneys’ fees) arising out of or accruing from Your use of the Site, including Your use of any Services, or your violation of these Terms and Conditions.

1. PLDT may terminate Your online access to any part or the entire Site at any time, with or without cause, with or without notice, effective immediately, for any reason whatsoever.

2. If You wish to terminate your access to the Site, You must withdraw your PLDT Bills Online Service registration through your Service Representative or Corporate Revenue Analyst and discontinue the use of the Service. Termination of the registration will remove all the Service privileges granted to USER.

1. While PLDT tries to ensure that the information and content on this Site is accurate at the time it was published on the Site, it does not warrant that this is the case. To the fullest extent permitted by law, the material on this Site is provided “as is” and without warranties, conditions, or other terms of any kind.

2. While PLDT will make reasonable endeavors to ensure that the Services are available and stable at all times, it does not guarantee continuous, uninterrupted, or secure access to the system. While every reasonable effort has been made to ensure accessibility, PLDT does not guarantee that use of the Services will be compatible with all hardware and software of its Users. PLDT reserves the right to suspend or withdraw access, without notice, to either the whole or part of the Site, for any reason.

3. Your use of the Site and the Services therein is at Your own discretion and risk and You are solely responsible for any damage to Your computer system, mobile device, or other device, or loss of data that results from such use.

4. Nothing on this Site constitutes any part of a contract unless otherwise expressly stated.

1. PLDT shall not be liable to You and the Subscriber for any direct, indirect, incidental, special consequential, or exemplary damages that may be incurred by You through Your use of the Site or the Services therein, including loss of data, whether or not PLDT or its representatives have been advised or should have been aware of the possibility of any such losses.

2. You further waive all claims against PLDT, its officers, directors, and employees that may arise from or in connection with the access or use of the Site and the Services therein.

Unless stated otherwise, the copyright and other intellectual property rights in all text, images, and other materials on this Site are owned by PLDT.You may not use these trademarks without PLDT’s prior written consent, or that of the relevant owner.

1. These Terms and Conditions constitute the entire legal agreement between you and PLDT and govern Your use of the Site. You confirm that, in agreeing to enter into theseTerms and Conditions, You have not relied upon any representations or statements not expressly incorporated herein.

2. You agree that if PLDT does not exercise or enforce any legal right or remedy which is contained in these Terms and Conditions (or which PLDT has the benefit of under any applicable law), this will not be taken to be a formal waiver of PLDT’s rights and that those rights or remedies will still be available to PLDT.

3. If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms and Conditions is invalid, then that provision will be removed from theseTerms and Conditionswithout affecting the remaining provisions. The remaining provisions of these Terms and Conditions will continue to be valid and enforceable.

4. The rights granted in the Terms and Conditions may not be assigned or transferred by You without PLDT’s prior written approval. You are not permitted to delegate your responsibilities or obligations under these Terms and Conditions without PLDT’s prior written approval. Notwithstanding the foregoing, you shall be responsible for the use of the Site by any other person using your Username and Password through your fault or negligence.

5. These Terms and Conditions shall be governed by the laws of the Republic of the Philippines and you and PLDT hereby irrevocably submit to the exclusive jurisdiction of the courts of Makati City, to the exclusion of all other venues.